24/7 web based support

LincWare is dedicated to providing its customers with the most efficient and affordable pathway to benefiting from our products. Each LincDoc solution is designed around ease of use, exceptional cost-to-benefit value and rock-solid architecture.

Backing those product principles is a knowledgeable, 24/7 web based technical support structure dedicated to solving any issue that arises in as little time as possible. In fact, one call is typically all it takes.

If a support ticket needs to be opened, the entire process is monitored by upper management through a series of automated ticket reports. If it any time your problem is not solved to your satisfaction, the chain of command is readily available to address it.

LincWare also offers a highly comprehensive Wiki site for you to quickly search topics that relate to your questions and to which you can add your own tips and tricks. With our LincDoc enhanced support option, you can enter suggestions for new features that you feel will better your ability to streamline eForm and document automation processes.

As always, do not hesitate to contact support@lincware.com.

LincDoc Support Policy

Click here for the LincDoc Technical Support Policy.